Entrée to Discovery Workshop

Why should you fill in our website worksheet for councils? This is your opportunity to tell us why you need a website overhaul, what you feel has been lacking from your existing site and what services you envisage a new website will deliver. The more information you give us here about your organisational needs, the more accurate quote we will be able to include.

Allow 15 – 30 minutes depending on how well you know your council and its online needs.

Cain Lazenby - Niche Ignite - Graphic Designer - website developer (PHOTO CREDIT: Ed Jones 2019)

I look forward to learning more about your council project.
Cain @ Niche Ignite

Enhancing Digitisation with Integrated Websites for Councils.

Have you gone through our Council Website Development Checklist?

We recommend downloading and completing it with your team first—it’s a great way to organise your thoughts and get clarity on your digital needs. Once done, upload it via our Entrée to Discovery form so we can review it ahead of your onsite workshop and make the session as productive as possible. This will also help assess where your council’s digital services stand today and identify opportunities to create a more user-friendly and adaptable online experience for your community.

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Step 1 of 7 - Business Snapshot

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Start here:

Don't stress about any answers just do your best and note anything for later conversations if you want clarification, Ignore any questions that are not relevant by typing NA.

Council Snapshot

What’s the full correct name of your council?*

Have you completed our Council Website Development Checklist? We recommend doing this first, as it helps clarify your digital needs and ensures a more productive discovery workshop. Once completed, upload it below as part of your submission.

Include your completed: 'Council Website Development Checklist'

Council Website Development Checklist

Drop files here or

Max. file size: 24 MB, Max. files: 5.

What do you feel are the key values that your council brings to your community?*

(eg: leadership, customer satisfaction, continuous improvement, accountability etc)

List the decision makers and key stakeholders for this project? Do you have a digital transformation team tasked with managing this project?*

Do you have an internal IT department*

OR a point of contact for us to gain access, insights and credentials to various existing or linked digital assets where required? (including socials).

What budget have you allocated for this project? Be honest and we will tell you what we can and can't do.*

Why are we doing this?

Give us your main reasons for needing a new/rebuilt website.

It's helpful to set SMART goals as it keeps all of us on the same page and moving in the same direction. IE: Goals that are specific, measurable, achievable, relevant and time-bound.

Give us your main reasons for needing a new/rebuilt website?

Reason #1*

Reason #2*

Reason #3*

Reason #4

Reason #5

Have you set goals directly relative to the website?

Goal #1*

Goal #2*

Goal #3*

Goal #4

Goal #5

Is there anything about your current site that serves the Council well, if yes; please explain?*

Who Are We Doing This For?

In your words; tell us about your community users currently? Who are they? What is the spread of demographics, age groups? What impediments to embracing digital services do you face?*

What are the top 5 reasons your community users will visit your council website?*

Design Concept

What other council websites have you come across that appeal to you or stand out from the rest?*

List them here and briefly explain what you like. (features, design, layout, menu methods or navigation etc.).

List existing features on your current website that you feel bring value to your users/community?*

List new features which you feel should be included into your new website to bring extra value to your users/community?*

Are there any other websites in particular that you like the design of? Why?*

What Does Success Look Like?

If we were to be celebrating a successful website strategy in 12 months time, what would that have to look like?*

How many website visitors? Savings measured in reduction of staff interaction with the public, face to face, by telephone and responding to email enquiries? Time saved by having applications processed online, reducing double-handling etc. Be as descriptive as you possibly can.

If this is a rebuild, are there any technical requirements that are not visible to the public that are required to be carried over into the new website?

Are there any third party software integrations you would like to discuss.

Features and facilities;

Below are some of the common features we find useful for council websites, users/community; Select all that you feel apply to your website project. If you don’t know what the below items are, note them for in person meeting and we can explain any value they bring;

Website common options for councils*

select all which you feel are worth being included in our conversations;

Responsive design to mobile, tablet and desktop

Custom styled theme

Custom templates

Advanced online webforms

Events Calendar

Premium widgets

Premium document management

Advanced extended search

Mega Menus

Call to action contacts

Move from paper (or PDF) to online forms

Online transactions and payments

Facility booking solution

Access and direct use premium modules and plugin suites

Stable and managed hosting environment for reliability

Monthly reporting on site health, backups, updates, security, basic SEO, and uptime.

Daily backups software and oversight

Feedback Forms or Questionnaires

Analytics tracking

Premium Specific Security

Automatic image optimisation on upload (page speed)

Cemetery Database

Go for finish 🙂

While we are happy to work with multiple individuals specific to key areas of your council website, to have a project run smoothly we get one person to take a lead on the council’s behalf and be our main point of contact for decisions and requests. This has worked well for all involved.

Anything else you would like to mention?

Council Project Manager - Name*

The main point of contact between the council and Niche Ignite.

First Last

Council Project Manager - Phone Number*

Council Project Manager - Email*