Client Support

Please make sure you provide clear descriptions to any problem or request ? and how we may be able to help you? PRO TIP; We commonly use a tool called “LOOM” which allows people to record their screen, as easy as it can be to use, maybe a good idea to sign up for a free account then return to this support page with your video link;

  • If we are providing a stated service and there is an error at our end on review? then the support will be free:) If its something a client has done in error and needs help to fix then there will be a fee associated based on time block to resolve. If its education or training we suggest you request a screen hook-up or in person training at a time that works for our team and you.
  • We recommend sometimes creating a free Loom account and recording a video of the issue.
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